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Toyota Takes Pole Position in the American Customer Satisfaction Index
Following last year’s dip, customer satisfaction with automobiles improves 3% to a score of 79 (out of 100), according to the American Customer Satisfaction...
S&P: What Connected Car Services are Consumers Willing to Pay For?
Car-shoppers are largely satisfied with subscription-based infotainment services, but value and exposure matter most. Data security and privacy remain issues.
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EVs could dominate the market only seven years from now
Yale University
Transportation accounts for roughly one-third of U.S. greenhouse gas emissions, and adoption of electric vehicles are seen by many experts in government and...
Acceptance and Use Cases for Autonomous Vehicles Differ Greatly Among Major Automotive Markets
A new global survey by Asahi Kasei reveals major differences among the world's four largest automotive markets in terms of brand loyalty, understanding of...
Automakers Face Consumer Skepticism Toward Vehicle Feature Subscriptions
According to consumer research from Cox Automotive, automakers may face challenges if they expect to generate significant revenue from subscription-type features, also known as...
S&P: Americans appear ready for the European car-ordering model
A survey of US vehicle shoppers who bought cars in 2022 shows that a clear majority would be willing to wait for a vehicle...
Deloitte: Affordability Concerns Slow the EV adoption
As consumers in the U.S. and other global markets become more flexible to changes in the automotive sector, concerns about cost and trust still...
Consumers want electric vehicles more than autonomous vehicles
For years, automakers have talked about electric vehicles and autonomous driving as two connected parts of the future of cars. But new research from...
Satisfaction with the auto industry is moving in reverse
Lexus Is the ‘Class’ of Luxury, Yet Strong Moves From Acura and Infiniti Make It a Race
Overall customer satisfaction with automobiles slides 1.3% to...
Automotive Software Development Survey Reveals Software Has Become Central to Automotive Development
Survey of nearly 600 automotive development professionals finds fulfilling every ISO 26262 requirement to be the top safety concern; security and quality were also...
